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FAQ (Frequently Asked Questions)

What is Devolutions Server?

 

Devolutions Server is a specialized data source for our various client applications of the Remote Desktop Manager and Password Vault Manager platforms.  

 

Why buy Devolutions Server?

 

Ideal for businesses that would prefer to store their data in-house, want to deploy their own SSL certificate or firewall, or who need Active Directory integration with role management.

 

What are the key benefits of Devolutions Server?

 

Devolutions Password Server is installed on your hardware, in your environment, or with your ISP to give you total control of everything, including:

 

Active Directory integration

Role management

Hardware

Operating System)

Firewall / Application Deliveryd

Load Balancing / Fault tolerant environment for the web server layer.

Database, including clustering / failover capabilities.

Backups

SSL certificates

 

Devolutions Password Server also offers an improved security model, as database access is limited to the server and no direct connection is established. This secure architecture is a significant improvement over standard client-server architecture. (SQL Server data source)

 

Can I get a trial of Devolutions Server?

 

Yes - Request a trial

 

Does Devolutions Server include a client license of Remote Desktop Manager?

 

Devolutions Server does not include any client licenses.

 

Is Devolutions Server subscription based?

 

Yes, Devolutions Password Server is subscription based. You can subscribe for one (1) year or three (3) years at a time. Giving you unlimited client connectivity for that period of time.

 

What if I no longer want/need a Devolutions Server? Is my data still accessible?

 

Yes, once your Devolutions Password Server subscription is expired you can still access the data using one of our applications. However the Devolutions Password Server data source will no longer be accessible. You will need to reconfigure your clients to connect directly to the database using a SQL Server data source.  Since Active Directory integration will not be allowed anymore, you will need to reassign user permissions.

 

Can I upgrade from a SQL Server data source to Devolutions Server?

 

Yes, the underlying SQL server database structure for the SQL Server data source is a subset of the Devolutions Password Server database structure. When installing/configuring the Devolutions Password Server simply specify the existing database and choose upgrade.

 

Note: Before executing any database modification it is always a good idea to make sure you have a proper backup of the database.

 

Can I downgrade from a Devolutions Server down to SQL Server data source?

 

Yes, since the database for Devolutions Password Server is a superset of the SQL Server data source. Simply connect to the database using the SQL Server data source and your sessions will all be available. Keep in mind that not all Devolutions Password Server features will be accessible when using the SQL Server data source, you will need to review all security permissions.