Online Help > Web Interface > Administration > Configuration > Password Server Settings > Security > Two-Factor

Backup Codes

Description

 

Backup codes are validation codes that provide users with one time access to Devolutions Password Server when they do not have access to their usual 2FA product or device. The backup codes must be generated before and kept safe in case of emergencies.

 

The Administrator enables the option and then users can generate their backup codes.

 

Settings

 

Administrator - Enable Backup codes

An administrator must enable backup codes as an alternate method of two-factor authentication. To turn on the option, click Administration – Password Server Settings – Two-Factor.

 

Backup Codes - Two-Factor Authentication

Backup Codes - Two-Factor Authentication

 

Click Configure to set ho many backup codes a user can generate.

 

Configure the number of backup codes

Configure the number of backup codes

 

User - Generate backup codes

1. To generate your backup codes, click your avatar in the top right corner.

 

Click user avatar

Click user avatar

 

2. Click Edit your Account

 

Edit your Account - Account Settings

Edit your Account - Account Settings

 

3. Click Alternate 2FA and then (a) click Generate backup codes. A list of backup codes are displayed (b). The user can copy and paste the codes and store them elsewhere.

 

Alternate 2FA - Generate backup codes

Alternate 2FA - Generate backup codes